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This store has earned the following certifications.
USABLE ADJUSTABLE INSERTS (2-PACK):
Our 2-pack includes one firm insert with a 1" and 2" piece of solid gel-infused memory foam, two medium inserts with a mix of gel-infused shredded memory foam and down alternative, and two soft inserts with 100% ultra-plush down alternative. Perfect for shared use or individual customization.
COMPLETELY CUSTOMIZABLE:
Introducing the world's first fully customizable pillow, the patent-pending LAYR pillow. Customize both firmness and loft to your exact preferences by adjusting our unique, independent inserts. Independently add or remove fill to refine your ideal setup, ensuring the perfect pillow for you.
CertiPUR-US MEMORY FOAM QUALITY:
All LAYR memory foam is CertiPUR-US certified, the highest standard in the US, ensuring low volatile organic compound (VOC) content and freedom from harmful substances. Unlike other pillows using low-quality shredded memory foam scraps, we only use purpose-built CertiPUR-US memory foam. We also air out and rotate our memory foam daily for five days before packaging to reduce any initial odors.
COOLING TECHNOLOGY:
LAYR is designed to stay cool. The cover is made from a specially treated cooling viscose blend, tested against several other fabrics for superior heat cycling. The gel-infused memory foam rapidly cycles heat, passing it through the 100% cotton insert covers and out through the cooling cover. No need to flip your pillow; it maintains coolness on both sides.
USA COMPANY & SATISFACTION GUARANTEE:
Designed, tested, and imported in the USA, we are a midwestern company proud of our commitment to customer satisfaction. Enjoy the benefits of values, quality, and exceptional service from a US-based company.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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